Frequently Asked Questions

Answers to commonly asked questions.

• Is Mimeo Photos Available on the iOS or iPadOS App Store?
• What are the shipping timelines for domestic USA?
• Does Mimeo Photos ship internationally?
• Delivery Methods & Shipping Costs
• What is Mimeo Photos' return policy?
• Importing and Purchasing an Apple Project
• Create a PDF of your Mimeo Photos project
• Customer Support Contact Privacy
• Shipping vs. Billing Addresses
• How do you secure my payment information?
• How do I add an event to my calendar?
• Prints FAQs
• Can I include an ISBN on my project?
• Turning Auto-Size Canvas On and Off
• "Some Photos Are Missing" Warning
• Where can I find my receipt/invoice?
• Shipping Prices for Wall Decor (US)
• How many Prints can I order at once?
• Why won't my PDF validate on the import site?
• How do I save my project?
• What does each button/icon do?
• Learn How to Add & Remove Mimeo Photobook Pages
• What is Auto-Size Canvas?
• What happens after I place an order?
• Apple PDF vs Mimeo Photos PDF exports?
• File Formats Supported by Mimeo Photos
• Where do I apply my promo code?
• Our Cancellation Policy
• How do I track my order?
• Does Mimeo Photos deliver to PO Boxes?
• How do I add more photos to my project?