General Help

Account, Shipping, returns and general information.

• How to Find and Reorder Your Past Photo Projects
• 🔁New Feature: Re-Order Past Purchases from Your Account
• Resetting Your Mimeo Photos or Motif Account Password
• Fixing “Missing Assets” Errors When Uploading Your Project
• Submitting Feedback
• How to Checkout and Order Your Photo Project
• Differences between APO DPO FPO
• What are Layflat Photo Books?
• Will the new layflat photo books match the dimensions of my existing Mimeo hardcover photo books?
• Mimeo Photos & Motif Projects Cannot Be Created Or Opened On macOS 15.2 Or Later
• What to Do If Your Photo Project Fails to Upload