How to apply promo codes and get help if I missed or forgot to use one.
We love helping you save on your photo projects! Here's everything you need to know about using promo codes (also known as discount codes or promotional codes) when placing an order.
Where to Find Active Promo Codes
Our latest promotions are always displayed at the top of our website, www.mimeophotos.com, in a banner on our landing page. These codes can be used at checkout to apply the discount automatically.
Additionally, when you create an account with us, you’ll receive a first-time-use promo code via email, along with future offers and active promotions. Keep an eye on your inbox for these exclusive deals!
Important Promo Code Details
- Promo codes must be entered at checkout before completing your purchase.
- Most promo codes can be used multiple times across different orders.
- Promo codes cannot be combined—only one discount can be applied per order.
How to Apply a Promo Code
If you need help applying your promo code at checkout, visit our step-by-step guide for detailed instructions. Here's a quick overview:
- Select Buy to open the checkout window.
- Enter your shipping details and payment information.
- Click "Have a Promo Code?" and enter your code.
- Select the green checkmark to apply the discount.
What If I Missed the Discount?
If you attempted to apply a promo code, but it has already expired, we recommend checking our website for any active promotions that you can use on your next order. New discounts are often available, and you can always find them listed at the top of our site!
What If I Forgot to Apply a Promo Code?
If you completed your order without applying a promo code, our team may be able to assist. This is handled on a case-by-case basis and requires assistance from a support agent.
To request promo code assistance:
- Contact a support agent via email at help@mimeophotos.com or through live chat by clicking "Transfer to Agent."
- Provide your order number and details about the promo code you intended to use.
- Our team will review your request and assist accordingly.
Please note: When using live chat, make sure to select "Transfer to Agent" when prompted. If you mark the issue as resolved before doing so, your request will not be sent to a support agent.
Need Further Assistance?
If you have any issues applying a promo code or have questions about eligibility, feel free to reach out to our support team!