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New Required Registration for Mimeo Photos

To give our users a better, more secure experience, Mimeo Photos now requires all users to sign in or create an account before creating or editing projects. This change applies to our website, iOS app, and our application for Mac OS.

Why Registration Is Required

Registration ensures that your projects and orders are linked to your account, which makes it easier to:

  • Access your full order history online.

  • Take advantage of our Re-Order tool for quick repeat purchases.

  • Keep your online projects and account details secure.

You can learn more about how we handle your information in our Privacy Policy.

 

What to Expect

When you create or open a project in the Mimeo Photos website, the Mimeo Photos app for iOS, or the Mimeo Photos app for Mac, you’ll now be asked to sign in to your Mimeo Photos account or create a new one before moving forward. This ensures your projects and order history are securely saved and easy to access.

Here’s what you can expect:

  • Starting a new project: As soon as you choose a product, a sign-in screen will appear asking you to log in or register.

  • Opening an existing project: If you’re not signed in, you’ll see the sign-in screen before the project can load.

  • Closing the sign-in screen: If you dismiss the prompt and continue working (such as adding images, text, or pages), you’ll be reminded again to sign in.

  • Already signed in: If you’re logged into your account, you won’t see the sign-in screen and can continue designing without interruption.


Tip: In the Mimeo Photos Mac app, you can also click the avatar icon in the lower-right corner to sign into a different account at any time.

 

What Happens to Guest Projects?

If you previously started a project online without registering, don’t worry — once you create an account and sign in, those projects will automatically appear in your My Projects section on mimeophotos.com.

Projects created in the Mimeo Photos or Motif apps for Mac are saved directly on the Mac where they were made. These app-based projects don’t automatically show up in your online account, since they’re stored locally. If you purchased one of these projects through the app, it will appear in your online Order History, but any unfinished drafts will remain accessible only on the same Mac where you started them.


 

Need Additional Help?

Our AI assistant will always respond first when you email or start a chat. In many cases, it can help resolve your question quickly.

If you’d like assistance from a support advisor, your request needs to be routed to our team.

You can reach us through:

To make sure your request goes directly to a support advisor, please include the phrase “Transfer to Agent” in your message when reaching out by email or chat.