Is my order subjected to customs fees?
When an order is shipped internationally, it may be subjected to import taxes and, or customs duties enforced by the destination country.
Mimeo Photos is responsible for ensuring compliance with laws and regulations to the country of destination.
Am I responsible for customs fees?
No. You are not responsible for customs fees imposed by the destination country.
Am I responsible for VAT?
Yes. If your country/union imposes VAT (taxes), you are responsible per those laws and policies surrounding import taxation.
I was charged by the carrier for customs duties. How can Mimeo Photos help?
Simply contact us through our in-app chat and provide a receipt or invoice for duties. We will refund the amount paid.