To deliver your order as quickly as possible, we begin creating your products 30 minutes from the time when you place an order. As a courtesy to you, we allow you to cancel the order within a 30 minute window from the time the order is placed.

If you want to cancel an order, then you may do so within 30 minutes after checkout by contacting customer support via the support chat widget located at Click the icon in the bottom right hand corner of the screen to open the chat window to advise us of you intention to cancel your order.

You can also contact us via the support chat located in the Mimeo Photos app.

Delivery of Products
All products will be delivered to the delivery address supplied by you during the ordering process. If your shipping address is incorrect, and you are unable to cancel your order within 30 minutes, your order will be shipped to the address provided. If the carrier is unable to deliver your order to the address provided, the carrier will return the package to Mimeo Photos. Time for delivery is an estimate only and it is not a condition of Mimeo Photos.

Terms of Service
Delayed delivery is not a basis for cancellation of the order or a request for compensation. 

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